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Privacy Policy / Site Policy

Privacy Policy

1. Observance of Applicable Laws, Regulations, and Guidelines
ARCH Inc. will observe personal information and other applicable laws and regulations, as well as the contents of this privacy policy. All personal information will be handled lawfully and properly.

2. Definition of Personal Information
The term personal information as defined by ARCH Inc. refers to personal information of living persons protected by law (given, middle, last names, date of birth, other information that can allow one to be identified) as well as personal data used by an individual, including email addresses, login IDs, passwords, credit card information, IP addresses, etc. Other personal information including one's age, hobbies, family, etc., are also included.

3. Gathering of Personal Information
ARCH Inc. gathers personal information using legal and proper methods.
In the case that ARCH Inc. gathers necessary personal information that is protected by law, ARCH Inc. will always gain consent from the user

4. Reason of Use for Personal Information
ARCH Inc. gathers and uses personal information from users within the boundaries of the goal listed, and will use the information only for this goal which must be made clear to the user, except when given permission by the user or when it is permitted by law.

ARCH Inc. will make the goals of collecting personal information as clear as possible to the user.

Reasons to Use Users' Personal Information
a) For business deals involving ARCH Inc., and to deal with any processes relating to these dealings.
b) For notifications relating to services and products from ARCH Inc.
c) In order to respond to inquiries from any clients.
d) To complete any paperwork relating to “c.”

5. Limits of Personal Information
ARCH Inc. will not use the personal information obtained from the user outside of what is needed to achieve goals stated to the user without permission from the user. Even in the case of a merger or any other reason ARCH Inc. might obtain user information, the information obtained will not be used outside of the purposes stated to the user without the user's permission.
However, there are a number of reasons the information might be used, listed below:

a) If it is dictated by the law
b) If there is a need to use this information to ensure the safety of a person's life and/or finances and ARCH Inc. is having difficulty getting permission from the user.
c) If it is for the sake of public health or the safety of children, and ARCH Inc. is having difficulty getting permission from the user.
d) If it is necessary to assist with a government body and/or a local government and/or someone who has been entrusted with official work related to the law, and it has been determined that gaining permission from the user will be an obstacle in completing the legal duty.

6. Notification of Collecting Personal Information

ARCH Inc. will notify users the goals behind collecting a user's information. However, due to the reasons below, this may not always be the case:

a) If there is a chance that by notifying the user, the user in question or a person of a third party's safety and/or finances will be put in danger.
b) If there is a chance that by notifying the user, ARCH Inc.'s stock price will drop.
c) If it is necessary to assist with a government body and/or a local government and/or someone who has been entrusted with official work related to the law, and it has been determined that informing the user will be an obstacle in completing the legal duty.
d) When the situation in which the information is gathered makes the goal for collecting information clear.

7. Change in Personal Information Collection Goals

ARCH Inc. will not change these goals from the previous version more than is necessary. Users will be informed of any changed goals, and these new goals will be made public.

8. Joint Use

There are points at which ARCH Inc. will share the names, address, email addresses, and other personal information items with related companies when considered necessary in order to complete the goals listed in 4. Information obtained at ARCH Inc. will be handled under the rules of the company, even in the case that the information is shared.

9. Supervision of Entrusted Information

In the case that any and/or all of the personal information held at ARCH Inc. is entrusted to another party, a non-disclosure contract will be formed with the third party, and all steps will be taken to make sure the information is managed and kept safe by the third party. ARCH Inc. will conduct supervision of the third party to make sure this is done.

10. Limits on Sharing Information with Third Parties
Excluding in the case of the exceptions listed below, ARCH Inc. will not share a user's information to a third party without the user's knowledge and permission.
a) If it is dictated by the law
b) If there is a need to use this information to ensure the safety of a person's life and/or finances and ARCH Inc. is having difficulty getting permission from the user.
c) If it is for the sake of public health or the safety of children, and ARCH Inc. is having difficulty getting permission from the user.
d) If it is necessary to assist with a government body and/or a local government and/or someone who has been entrusted with official work related to the law, and it has been determined that gaining permission from the user will be an obstacle in completing the legal duty.
e) If the points below are made public:
1. Information shared with a third party is made clear in the goals for using the information.
2. The data to be shared with a third party.
3. The ways in which the information will be shared with a third party.
4. When sharing a user's information to a third party is stopped due to a request from the user.

11. Revealing Information Relating to a User's Personal Information
ARCH Inc. will reply with as soon as possible in order to inform the user about their personal information related to topics below:
a) Ways personal information will be used (however, anything ARCH Inc. has decided they do not need to reveal under personal information protection laws will be excluded. Users will be informed in the case that ARCH Inc. cannot provide the user with the information they desire).
b) Where to contact about inquiries regarding personal information

12. Release of Personal Information
The personal information of a user will be released to the person in question when this person makes a request for its release. However, due to one or more of the circumstances below, part or all of the information may not be able to be released. When the decision to not release the information is made, the user will be informed in a timely manner.
a) If the user in question or a person of a third party's safety and/or finances will be put in danger.
b) If there is a chance that doing so will cause considerable legal problems for ARCH Inc.
c) If there is a chance that doing so will go against other laws.
13. Revisions to Personal Information
ARCH Inc. may change, add, or erase personal information if the person in question requests that we do so due to the information being false. ARCH Inc. shall review the request and comply immediately to change, add, or erase as much personal information as needed in order to complete the task at hand, except if special procedures need to be executed as dictated by law. Once the personal information is altered, the person in question will be informed.

14. Ceasing the Use of Personal Information
ARCH Inc. will immediately conduct an investigation, and will cease using and/or delete user's personal information if it is found if the information is being used outside of the bounds necessary to achieve the goals made clear by the company, or if the information has been collected in an illegal manner. The user will be informed when action has been taken.

15. Safeguarding of Personal Information and Supervision of Employees

ARCH Inc. is very diligent in supervising its employees in order to ensure that personal data is not leaked, damaged, or destroyed. In addition, we will supervise related companies to make sure that they are upholding laws related to the protection of personal information and treating customers' personal information with the utmost care.

16. Regarding Analysis Tools
ARCH Inc.'s website uses Google Analytics in order to analyze access data. This analysis tool uses Cookies in order to collect traffic data. However, nothing about this data gives any specifics to a user's identity. A user can stop sharing this data by denying the collection of cookies. Please check your browser of choice to confirm your Cookie settings. Please check the link below to learn more:
 *Link: https:/www.google.com/analytics/terms/jp.html

17. Regarding Changes in the Privacy Policy
1. Proper changes will be made to this site's privacy policy in order to uphold Japanese law.
2. The newest, updated policy will always be available on this page.
18. Inquiries
Please send any inquiries about the privacy policy to one of the places below:

Address:
5F MF Bldg, 1-6-12 Yoyogi, Shibuya-ku, Tokyo 151-0053
ARCH Inc.
Mail: info@archinc.jp
Contact Form: http://archinc.jp/contact/

Site Policy

This website is managed by ARCH Inc. as well as proxy administration services. Please confirm the information below before using or viewing the site. By viewing, using, downloading from, linking to, or doing other things related to this site, the user agrees to the site policy. Please be aware that this site policy can be changed at any time.

1. System Requirements
The ARCH Inc. website has been designed to work with Japanese computers, smartphones, and other common devices as of October 2018. However, ARCH Inc. cannot assure that the site will work depending on the device and/or network the user is using.

2. Regarding Social Media
This site allows the posting of links Twitter, Facebook, Google+, and other social media services. In order to use this service, an account on each social media service is needed. ARCH Inc. does not hold responsibility for the accuracy of information posted on the company's social media or on the social media of its employees, and information posted on these accounts should not be seen as official announcements. The official account of the company is very careful to post accurate information, but official announcements and news releases will be made through press releases and through posts made on this site.

3. Regarding Links to This Site
1. There is no need to contact ARCH Inc. about posting links to the company's website. Please use the proper spelling of the company's name when posting about it (Arch). However, we decline to be linked to by sites that meet the following criteria, and there is a possibility that we will contact the user of the link to change the way it is posted or to request the link's removal.
a) Websites with content that is harmful to the image of the company, companies under our umbrella, our employees/board members, or third parties.
b) Websites with adult content that goes against public morals.
c) Websites with illegal or possibly illegal content.
d) Websites with content relating to illegal or possibly illegal activities.
e) Websites that might give third parties misconceptions, including making the fact that it is ARCH Inc.'s website unclear.

4. Regarding Links to External Sites
There are cases when ARCH Inc.'s website will use links to third-party websites. These links are merely for convenience, and ARCH Inc. holds no responsibility for the content on these third-party websites.

5. Regarding Copyrights and Trademarks
The content on this website (text, images, video, audio, software, etc.) belong to ARCH Inc. and/or a third party. The unauthorized reproduction, reprinting, distribution, alteration, adaptation, translation, sale etc. of these contents is prohibited.

6. Disclaimer
Although ARCH Inc. is very diligent in the updating of the website, we cannot assure the accuracy, safety (including but not limited to flaws, bugs, viruses, etc. on this website or the server on which it is hosted) of the content on this website. In the case that a user experiences trouble due to using or not using the content on this site, ARCH Inc. cannot take responsibility. There are times when ARCH Inc. may change the URL of this website without notice. In addition, service of the site may cease or be halted without notice. ARCH Inc. does not hold any responsibility for any damage caused by ceasing or halting service of the site for any reason.

7. Governing Law and Jurisdiction Clause

In the case that this website's user policy cannot be clearly interpreted, the Japanese constitution will be referenced unless otherwise specified. Any and all conflicts related to the site will be resolved at the Tokyo Summary Court or the Tokyo District Court, unless specified otherwise. These courts will serve as the exclusive jurisdiction courts.

(Information is current as of January 17, 2019)